Client Testimonials
I'm not sure what I can add to the great reviews Dan and Zen Windows have gotten, but I felt compelled to tell my story. We were new to the Westerville area, having moved here from Indianapolis. After "dealing" with 4 different window guys, I was ready to scream. High prices, incompetence, long installation times and 50% up front made me question each quote. Then I found Zen Windows, from the moment Dan returned my call I felt things might be different. He assured me anything could be fixed, was finished within 30 minutes and informed me I wouldn't pay a dime until the job was finished and I was totally satisfied. Needless to say, he got the job, did everything he said he would and collected the money when I WAS TOTALLY SATISFIED!
Thanks again Dan, window replacement was almost fun!
Jody Reyburn
Westerville, Ohio
Thank you for the work you and your folks did at my Hilliard home this Spring. I've wanted a Garden Window for many years, but kept hitting roadblocks, until I found your company! Many of the window companies I contacted had minimum order requirements and wanted to sell me a lot more than what I was looking for.
Doing business with Zen Windows has been a positive experience in every aspect! You really did make the estimate process simple, painless, and quick. I felt that your pricing was competitive with the research I had done.
I work from home and juggle meetings with contractors, so I really appreciated the promptness demonstrated by both you and with your installers. That's a huge plus for me!
As for the installation and the product itself - I'm thrilled. Neal and his crew were excellent - they showed up when scheduled and had the window installed in practically no time at all! The window looks great and they didn't make a mess! I always have a lot of questions about the products I buy and how they work, and Neil was very good to explain things to me.
In short - this was a great purchasing experience and I would highly recommend your company!
Ruth Fitzsimmons
Hilliard, Ohio
Hi Dan.
I want to thank you again for the beautiful windows and for making this experience so easy. I hate to repeat what your other clients stated in the testimonials reflected on your website, but I agree with every single one of them and highly recommend your company for any skeptics out there trying to make decisions on windows. As you know, I live in Scottsdale, AZ and worked with you online and through email in getting new windows on my home in Columbus, after my mother recently passed. We are renovating the entire house, and replacing 14 windows was on the top of my list. You and your entire staff/ installers provided outstanding customer service with top of the line quality product and installation. As we discussed, I am somewhat of a perfectionist with extremely high expectations (so my staff tells me) so I was a bit concerned going with a company I found online that no one in my family in Columbus had heard of or used before on their homes. You met every expectation and it was a pleasure to doing business with you Dan. You and your entire staff responded immediately to any questions or emails and you personally followed up when I fell off the radar and was still trying to decide on which company to use. Living in AZ now, but born and raised in Columbus, I was aware of the other window companies in town and decided to get 3 bids to make a comparison. I found Zen Windows by searching through Google and was very impressed by your video and what other people said about the company in the testimonials. I read every single line on your website and reviewed the photos. I thoroughly researched the company in the BBB and other sites and made my decision to go with Zen. I am very pleased with everything and am referring other family and friends in Columbus to Zen Windows. If you are reading this and hesitating in any way because you had not heard of Zen Windows, please know that I went through the same thing in the beginning, and I give this company and Dan my two thumbs up on everything. People are driving by the home and stopping to look at the windows. The home is so much quieter inside now, it unbelievable. I could not be happier. The bonus is that Dan is such a nice guy, very professional and a real pleasure to work with. I wrote this for Dan because I want others to know what a wonderful company this is and how easy it was to get beautiful new windows at a reasonable price with Zen. I am very happy to recommend this company.
Doreen Susi
Attorney in AZ
"My window installation experience with Zen Windows was superb not only from
start to finish, but also for years to follow. Selecting my replacement windows
and storm doors, and scheduling installation, were exactly as promised: uncomplicated,
easy, and very reassuring. My window installation was done while I was away, and
I returned to a home that showed no sign whatsoever of the major work that had been
done, EXCEPT for the gorgeous new products that filled my window and door spaces.
Since this window installation, my house has set the standard for my neighborhood.
The elegant simplicity and incredibly lovely color match achieved for me, under
Zen's guidance, have transformed the look of my house. And when I tell people how
incredibly affordable the project was, they are incredulous!"
Lucille Caplan
Reynoldsburg, Ohio
Hi Dan!
Sorry for not getting back to you sooner. We've been really busy preparing for our
relocation. I just wanted to circle back to you that your guys did another outstanding
job! Only this time it was the sliding glass doors being replaced. Plus, that back
screen door. Well, I can't say enough about the quality of the work. And, as usual
you always take care of us on the price. When we get back into the states, we'll
be sure to reach out and say, "Hi!" Also, my wife Linda sends her best
to you and the family! She loved those pictures of the triplets and your daughter!
Well, God bless you my friend! You are the best!
Take care,
Jim Robinson
Groveport, Ohio
Everything Dan told me would happen....did happen. The installers did a great job, and were very respectful of our home, cleaning up inside and out as they completed the installation. The windows have made a tremendous difference in the appearance of the home from outside, and the view from inside has been improved with the elimination of the "grates".
We also noticed a big difference in the noise level, as we do not hear traffic, and were unaware of a recent overnight rainstorm, which in the past would waken me.
Also, the installers had to totally reconstruct the transom window frame in our master bathroom due to rotting wood; they did a tremendous job in this, which took some good carpentry on their part.
Finally, I recently washed all the windows, inside and out, and was pleased with the ease of doing this; the windows performed just as Dan had said they would, and I was done with the job in a very short time.
If you want a grade on the overall job, I'll give it a 10 on the "expectation
to results" scale.
Don DePlama
Powell, Ohio
As always the experience with Zen was wonderful. Everyone from Zen from Dan the
President to Neil down to the subcontractors showed up on-time and performed the
work for the exact amount of the initial quote. But, even more importantly Zen was
very flexible when working with me as I was having trouble with my insurance company.
Colin Brown
Bexley, Ohio
Dan,
My experience with Zen Windows has been one of the most positive experiences I've
ever had with any home repair company. I first decided to give Zen a chance, after
sitting through a horrible, high pressure 4 hour sales presentation with another
local window company. I have to admit that I went into it expecting the same from
Zen, but you quickly convinced me that Zen is a different type of company with a
different business ethic all together.
Throughout the process, you were available to quickly answer any and every question
I had. Your employees, especially Neil and Mike, were so friendly and professional.
It was the first time I have ever experienced such a high level of work ethic across
the board, from owner to hourly employee.
During the installation, the worksite was kept neat and clean, I never once saw
trash or debris once the workers were finished. And, the few little details that
I wasn't completely satisfied with were addressed immediately and taken care of
within a day.
Zen Windows, the entire crew, has won my respect, referrals, and business for years
to come!
Kitrina Spencer
Whitehall, Ohio
Hello Dan,
We were so happy with the Thermal Industries windows that were installed during
a kitchen remodel, we sought out a dealer for the rest of the house. We were extremely
happy to find you -- with your no-nonsense quote, excellent communication from the
whole team, and a conscientious and courteous installation crew. The installers
worked relentlessly and didn't leave until we were happy. One small follow-up item
was handled the same day.
We'll recommend you to anyone!
Thanks,
Michael & Lori Welsh
Dublin, Ohio
Hello Dan,
I did a detailed search compairing what other replacement window companies had to
offer and hands down Zen Windows offered the best product for the best price. The
quote was quick and painless. The installation was professional and courteous. I
couldn't be happier with my new windows. My thanks to the whole Zen team.
Nathan Lahr
Columbus, Ohio
Hello Dan,
Thank you again for everything. You have provided the best service ever, and have
without a doubt set the bar for excellent customer service!
The Jeter Family
Gahanna, Ohio
Hi Dan,
Just wanted to let you know the windows are great. They look and function incredibly.
My experience with Zen windows was amazing. From the initial telephone correspondance
to the estimate with you, to the install. Everything went exactly as I was promised
it would. What an outstanding way to run a company. More should follow Zen windows
lead and get back to customer service as a priority. Because of your excellent product
and your personal level of customer care, Zen doesn't have any competition in my
opinion. Thank you again for a job well done, and mostly thank you for putting your
customer first.
Sincerely,
Steve Riley
Reynoldsburg, Ohio
"Wonderful experience all the way from sales to install- I would always recommend
your company and people"
Ernie Reed
Troy, Ohio
"Installers were very professional and polite, would recommend them to anyone.
Will refer to anyone I know who needs windows."
Ann Drake
Columbus, OH
"We are very happy with the service we received from Zen Windows. The crew
did a fantastic job, neat, good craftsmanship-meticulous work! Thank you!"
Kellye Pinkleton
Columbus Ohio Area
"It was a pleasure doing business with your company. I plan on replacing more
of the windows and I will be calling your company. All your employees were very
nice and did a great job! We are VERY pleased!"
Jim and Penny Evans
Grove City, OH
"We discovered Zen Windows...and had a quick response to our email for more
information. Dan, the owner, came out to the house early, 7 a.m. so I didn't have
to take time off work for his estimate. True to the website promises, he was quick
and to the point, with an estimate for me before he left. I thought the estimate
was high so we continued our research and had another local company come to the
house. That estimate, without the free door Zen offers with every 8 windows, was
50% higher. We had our 18 windows installed within three weeks of my original contact
with Zen. We couldn't be happier. The windows were installed in one day, and the
outside trim installed the next day. Our house is quieter and the windows are easy
to open, close and tilt for cleaning; having an old two story home, I never thought
I'd be able to regularly clean the upstairs windows so easily! Our experience with
Zen was an A+."
Donna Bowers
Columbus, Ohio
"Great job, great service. All around well done"
Maxwell Teitel-Paul
Columbus, Ohio
Dear Dan,
I want to express you how pleased Lori and I are with our new windows from Zen Windows.
We feel they give our house a much nicer look on the outside, and they look equally
nice on the inside. The installers did a great job and from the appearance on the
outside, we've gotten a number of compliments. I would definitely recommend Zen
Windows to anyone needing replacement windows or as in our case, picture windows.
It was a pleasure doing business with you and we'll send along your name when asked
about our new windows.
Sincerely,
Paul Farkas
Indian Lake, Belle Center OHIO
Hi Dan,
My wife was very impressed with you and couldn't help but sing your praises after
meeting you. She shared with me everything you've outlined. We have reached out
to a few companies prior to contacting you; but, to be honest we were not impressed
with them. Therefore, I did a google search on the local folks doing this type of
work and I must say I was impressed with the honesty you displayed on your website.
Many appeared to be doing windows as a sideline, when they were not doing roofing,
or siding work. I do look forward to seeing the finished product. Especially, from
someone who has such a passion for what they do.
Thanks!
Jim
Columbus, OH
Dan,
Thank you so much for a wonderful job on my windows. It was a pleasure to work with
you and your company. I felt very positive about the whole experience--I will recomend
you to anyone and everyone who is looking for windows, and wants to feel secure
in what they are getting. I will be contacting your company for future projects.
Also loved your candle and thank you note.
Sandy T
Dan,
It is such a pleasure dealing with you and your window company! Your company makes
these things so much easier and no STRESS.
Sandy
Columbus, OH
Hi Dan! You are welcome! I never thought I would describe a window as "Beautiful"
but that was my first reaction when I pulled into the drive...and among the obvious
benefits....they really improve the look of the house..I am definetly telling all
my friends of our expreience....!! We'll leave the sign out front as long as it
lasts!!!! God Bless!
Teena
Columbus, OH
We have replaced a total of 16 windows in three stages (mostly white vinyl double hung, but three oak windows were just installed in the living room). Zen has also coordinated the installation of a steel security door and our seamless gutters.
We chose Zen windows because the price was by far the lowest estimate and the product was high quality (not the $169 windows that require you to add on a bunch to make it a good window). We have now had our windows for a year and have found them to be excellent in terms of aesthetics, sound proofing, and weather resistance.
Dan Wolt is easy to get a hold of, the crew was timely and professional, and we
have been very satisfied with the service. Plus, Zen doesn't try to con you into
buying a bunch of windows you can't afford at once - they have been very receptive
to replacing a few at a time and have treated no differently than they would have
if we had replaced everything at once. That is why we have called them for work
on five separate occasions (and will continue to do so in the future).
Andrea, Attorney at Law
Columbus, OH
Dear Dan, I am writing to say how satisfied I am with my new Zen Windows. I recently
moved into an older home in Indiana and could not find windows or anyone to install
them. I am so thankful I found you on the internet. The quality of the windows and
professionalism of your installers exceeded my expectations.
Marlene Fosnight
Union City, Indiana
"It is embarrassing to admit this, but we received our Zen windows over a year ago and are just now getting around to the feedback. The fact that so many positives surrounding our window purchase remain ever prominent in our minds after 13 months speaks volumes for itself. We've had many moons to critique every aspect of the windows by now and cannot of anything negative. What we can honestly say after this long is how very grateful we are for the experience.
To this day, the first thing that comes to mind when recalling the panic and dread that suffocated our window buying adventures was the calming effect Dan offered the process. He made it perfectly clear, without drowning it in a bunch of mumbo jumbo, what he offered, why it works and what to expect. He accommodated our every little detail, no questions asked. He never said no or tried to steer us one way or another. Virtually unheard of this day and age.
The installers were professional, friendly, hard-working and neat, to say the least. The windows are beautiful and functional. That's what we were looking for. We have both seen more than a few co-workers spend twice as much on windows and still have gripes or this or that bad thing happen in the process. It just wasn't there for us. Dan would not have it. That is the one thing we both were sure of.
We have been rewarded every day for 13 months a quiet home with beautiful windows
inside and out that have yet to produce a drop of condensation to date regardless
of the weather. It doesn't get any better than that. Here is our thank you to Zen
Windows for that gift."
Sincerely,
Dean & Sheila
Fairfield, Ohio
" . . . It is very windy out today...the Cory's arbor blew over and it is mangled!
Plus, it is freezing cold and tiny ice balls are flying through the air and they
sting. Burrrrr. Sooo glad we got the windows! We are snug and warm in our cozy Victorian
house and I love it."
Julie
Great work, thanks again to you and your installation crew. We are thrilled with
windows and the finished look, but just as importantly, your service level was excellent.
Best Regards,
Andy
Dan,
Thank you for the quick turnaround, it is appreciated. You stand above all other
contractor types we have worked with!
I appreciate all you have done.
Sincerely,
M. Erik Mueller, President
Creative Computer Resources, Inc.
Columbus, Ohio
To Whom It May Concern:
I have been looking for vinyl replacement windows for over two years. There are
many companies out there ready and willing to sell you their windows. My research
found that there are cheap windows for a cheap price and there are nice windows
with a big name for an exorbitant price. I was frustrated and bitter at all the
broken promises and high-pressure sales.
A friend told me about Zen windows. I contacted Dan Wolt, at which time he received the blunt of that frustration and bitterness, and for that I apologize.
Dan listened to my problems with other companies and offered me a great / beautiful
window for the lowest price of any competitor. Dan did what he promises on his web
site, that is, to take only minutes of you time and offer the best window at the
best price. My windows were ready in two weeks and were installed by the most professional
and courteous installers. Dan stands proudly by his product and service. I am so
thrilled with my new windows from Zen, I still find myself standing and staring,
not out the window, but at the window. The windows look so good; it's hard to want
to cover them up with curtains or blinds. Thanks Dan.
Sincerely,
Tracy Dearing
Our experience with Zen Windows was wonderful. From the quick, to-the-point presentation
and quote to the equally as quick installation. You were very helpful and informative
and your installers were professional and cleaned up after themselves leaving behind
only our beautiful new windows. The difference our new windows made was shocking.
I had forgotten how nice it was to be able to leave our blinds open since our old
windows were such an eyesore and made the house so cold. We are very happy with
our new windows and would recommend Zen to anyone!
Thank you,
Angel and Jesse Wells
Dan,
Wanted to let you know how pleased we are with the
windows. They look great and will be perfect when
stained and the crew was just fantastic both in terms
of the speed of the job and the attitude. Truly a
pleasure to have around our house.
We can already tell the difference in our house and
actually have already lowered the thermastat (Let the
savings begin!).
Thanks for the help and patience and support you
provided as we went through this. Windows are a big
investment and I appreciate your approach and
understanding.
Take Care,
Jim Hendrickson
Hello Dan,
I just submitted the following report on Zen Windows to Angie's List: "After
interviewing many companies we decided to go with Zen Windows to replace 14 windows
in our home. The price was the best of those interviewed. One company actually wanted
to sell us the exact window from the same manufacturer for over three times the
price of Zen. The windows were among the best reviewed. The timeliness of the install
was great. They had the windows in within two weeks of the original order. The
installers were friendly, professional, and provided quality work. They also did
a nice job of cleaning up after the job was finished. We often recommend them to
friends. " Graded you an "A" in all catagories.
Thanks,
Bob Gray
Dear Dan,
I wanted to thank you for all your help. My new windows are exactly what I wanted
and the whole process was exactly what you promised on your web site. I liked the
fact that you had an example of the window to show me, but you didn't go in to a
"sales pitch". The technician came out to measure and ordered the windows.
I do believe the windows came in earlier than promised so no waiting. The technicians
were on the job in a timely fashion. They worked quietly and proficiently. They
did a great job cleaning up (very important to me). I have been replacing old wood
windows a few at a time over the last 5
years. I would like to say that the Thermal Industries windows are maintaining their
quality. Dan, I enjoyed working with you and your team and I will certainly call
you when it's time to do some more windows. Again, thanks.
Jill Barker
Hi. I love, love the new windows. The guys were really nice and worked hard. You
have respectful, nice employees. I hope your company knows how lucky they are. Thank
you.
Cheryl Dawes
Hi Dan,
Giving your company the complements it deserves is a very easy thing to do. Your
installers were efficient, clean, and courteous. They did a stupendous job installing
a great window. Everything we were told to expect happened including that we would
be more than satisfied w/ the job done and the quality of the windows. The sales
pitch was straight to the point and completely painless unlike so many others who
feel they have to stay in your home for hours to make a sale. You make it very easy
for a busy consumer to make the right decision. Thanks again for such great work
and good luck continuing your much deserved success.
Tonya Reed
Dan,
I want to thank you and your team for the wonderful job they did on my new windows.
I was excited to finally get new replacement windows and you did not disappoint
me. They are truly wonderful. It is so nice to be able to open a window without
all the fuss and difficulty I had with the old ones.
I have had several comments from my neighbors about how nice they look and they
even asked for your number so they can have their windows replaced.
Thanks again for a beautiful job.
Brian Hicks
Hi Dan,
I appreciate the good work Zen did on my windows. I liked the quick and easy sales
approach as well as the very quick turnaround time. The windows look great and I
no longer feel like I live in a wind tunnel!
Ryan McKinnley
Dan:
Beautiful! Thanks to you and your company! We love the windows and are enjoying
the fresh air now that the weather has warmed up! I can't believe how quickly and
smoothly the whole project went (after the decision was finally made after 3 1/2
months of research and data collection).
Muchas gracias!
Dan:
You deserve a big pat on the back! You have really gone out of your way to answer
the most detailed of my questions to my satisfaction. Believe me, that is a great
achievement!! Based on the quality of your product, the available options of Dreamwood
and leaded muntins in a diamond pattern, plus your outstanding salesmanship and
service, we have decided to contract with your company.
Bonita Fung
Dear Dan,
The windows are great!
You, Jeff and Jayson have all my compliments on the work you've all done-from introduction
to installation. I've been very impressed with your knowledge and the way you presented
the windows, with absolutely no pressure, but something more like a sense of ease
and confidence. Jeff and Jayson take a lot of pride in their work and were completely
quick, efficient, and capable, as well as friendly, personable and communicative.
Our thanks-we are amazed that something we've wanted to have done for the past seven
years took only two or so days to complete!
Yours sincerely,
Karin Davidson
"After three no shows and two brutal estimates, you gave us what we were looking
for: a great window and a great price. And thanks for not taking up our entire evening"
Bob and Sue
Clintonville, Ohio
"I do rehabs and will use you for everyone from here on out. Nice job Dan"
Ken
Columbus, Ohio
"We wasted two weeks shopping before we found Zen Windows. Dan, you were informative
with no pressure. Jeff and Jayson were on time and finished 19 windows in one day.
Hat's off to you guys!"
Allen
Pickerington, Ohio
"I liked dealing with Zen Windows so much that I asked them for a job"
Adrianne
Westerville
"This one was a first. I placed an order and went to get my checkbook. Dan
told me "not a penny until the job is done and you are completely satisfied"
Well we are.
Phil and Lynette
Columbus
"Our heating bills went from $400 a month to under $150. Thanks Dan"
Mary
Galion, Ohio
"What a window. What a company. I'm telling all my friends to use Zen Windows"
Ken
Gahanna, Ohio
Dan,
Time flies! I thought I would take this opportunity to express my sincere gratitude. I would not hesitate to recommend your services to ANYONE! Your one on one approach and business ethic far surpasses other companies I have encountered so THANK YOU!
Sincerely,
Chris Stevko
Westerville, Ohio
3-Weeks Installation Promise
