I would recommend Zen Windows to others. Everyone I spoke to was very professional and helpful, seemed genuinely concerned about providing good service even though I only purchased 3 windows. Mike, our installer, was very friendly and completed the installation in no time. Seems like a good quality product.
Most professional experience from start to finish. Highest quality windows with a good price. From tear out to install and clean up, the team worked very efficient and quick. The 30 plus years of experience showed. Very, very impressed. Would highly recommend Zen Windows in a heartbeat. Wife fell in love with the windows coming off the truck and really couldn't stop looking at them all day - said it made the house look brand new. All Zen Window features beat any contractor windows hands down!
I would absolutely recommend Zen Windows. The whole process was smooth from the online quote to installation. Andrew and his team are remarkable!
Easy process from start to finish. Especially liked the estimate and price process!
Ease of the entire process was incredible. Very quality product!
Excellent experience, good value, professional staff. I like the way Zen Windows does business.
I would strongly recommend Zen Windows. I ordered window replacements for our rental home in Lancaster, PA from my residence in Michigan. Obviously I was concerned about handling the project from a remote location. My expectations were exceeded for every facet of the process, especially for order/selection and installation. Our renter is very pleased and said the process was painless; ditto for me.
The entire process was so easy & stress-free. Communication was excellent, scheduling was faster than expected, and the work team was hard working & very friendly. Pricing was at or below other companies, and the warranty is better.
Affordable window comparable to several other manufacturers and still a quality window and installation. Andrew was very helpful, answered all my questions very reasonable, and no pushy salesmanship. Their field people were respectful of property and people, quick and quality in installation, and professional in their performance of their work.
I would certainly recommend them for any replacement window project.
Window purchase "went perfectly"
The thing I was most impressed with was the communication. The process from beginning to end went perfectly and I was informed and updated every step of the way.
I would absolutely recommend Zen Windows. The customer service is excellent. The workers are friendly and efficient. I was amazed at how quickly they were able to do a bay window and 8 double hung windows! The bay window looks fantastic! I’m very pleased with how it turned out. It’s still early, but I feel as if my house is already less drafty as a result of the new windows!
The no pressure sales is excellent!
The installers went above and beyond when the job became more than they anticipated.
No fuss, no mess,...good solid basic product without all the haggle or upgrade pressures when you just need the work to be completed quickly and competently.
The entire process from quote to installation was very convenient. The installation team showed up on time and completed the entire job in one day-17 windows. And what a difference the windows make-first thing we noticed was how quiet the house was, really cut down on the outside road noise. And they are so easy to open and close!
Mike and Laura C.
Great product for the price and the best installation of replacement windows we have ever seen.
I would recommend Zen Windows to my family and friends. The entire process; from talking with Andrew, when he answered my questions and gave me advice, to the professional installation gave my husband and confidence we chose the right company.
Very quick and painless sales quote. Amazed but it is really a quote in five minutes as they say. Ahead of schedule on all aspects; from the measure process to the final install. Excellent install and very good cleanup after the job. Windows are solid and look great.
Mount Joy, PA
I would highly recommend Zen Windows. These were the 1st replacement windows we have bought for our 140 year old building and it could not have been easier. No high pressure sales, great advice as to what is the best value, easy scheduling and professional installers.
What else could I ask for?
We will be back in the Spring for our next set of windows.
Between my wife and I our selection process with estimating lasted about a month. Zen windows was very patient and provided estimates for the different selections. Installation was accomplished in one day with a crew of two for 5 windows and one picture window. The crew cleaned up both inside and out.
The process was exceptional from start to finish and, most importantly, I’m thrilled with my windows.
Andrew and Sarah Zahn, owners of Zen Windows of Central PA, are committed to customer satisfaction. Removal of the original metal frame windows in my 1951 brick home resulted in some plaster damage. Andrew and Sarah fairly compensated me for plaster repair and painting. As for the new windows, they are fantastic - easy to open, close, and clean. I expect to see savings this winter as a result of their insulating qualities and construction.
New Cumberland, PA
Andrew was a pleasure to work with. The installation crew was very careful and did a terrific job. I especially liked the no - pressure sales approach and honest one quote approach.
Fabulous customer service and our new windows are beautiful. Best part I can clean them myself! Highly recommend Zen Windows!
Ann Marie S.
The whole process was easy and very professional. I received exactly the service that I wanted, without the necessity of listening to multiple window salesman. I had ten windows installed and the job site cleaned up in roughly 4 hours.
I would recommend Zen Windows to family and friends. I was very happy with all aspects of the process. Andrew was more than willing to answer all of my questions and address all of my concerns. JR and his team did an amazing job during the installation. They were very respectful of my schedule and my home...Thanks! The windows look great!
Pam and Brent N.
Mt. Joy, PA
Andrew went above and beyond to make sure I was satisfied with the product and install. The installers were very friendly and knowledgeable and took the time to explain everything.
From start to finish, easy and professional. I will recommend Zen Windows to anyone looking for windows!
I would definitely recommend Zen Windows. Everything in this process was excellent. The installers were great. Can’t recommend highly enough!
My wife loves the etching in the one window it will be a focal point for our house. The guys were great if I had any questions JR handled them right away and was so great at taking extra time to explain everything. Thank you again!
I would recommend Zen to family and friends and have already done so. I liked the way things were handled with regard to the pricing and planning of the installation.
York Haven, PA
It was more pleasant than the typical experience we have had to date. The install crew was respectful of our home and very professional.
The whole process was simple and straight-forward; exactly how we like things to be. The installers went above and beyond what we could have expected. Thanks again. Looking forward to doing business with you again down the road.
Jim and Jackie M.
I love the new windows! They look great and I am very pleased with the whole experience from ordering thru installation. It could not have been any easier.
The first thing they did was to replace my two front windows. I was so impressed with the quality of work that was provided. The workmen were so professional—their work was so clean and looked so good I had them replace my front entry door as well. Again I was so pleased with the work done the door looks great. Keep up the good work and great customer service Zen Windows. I am a highly satisfied customer and I won’t hesitate to recommend you to family and friends.
We are very pleased with the windows; they look great and we are looking forward to being able to open them up when spring finally gets here. Already I can notice a reduction in drafts in some of the rooms. The crew was helpful and friendly as well. Thanks again for everything.
The window quality and installation are one of the best I’ve seen. I issue building permits and inspect work throughout the Hershey area and have seen my share of windows over the years.
The work crew arrived on time early in the day and installed the window and steel doors by the end of the day. Since one storm door hadn’t arrived yet, they had to return a few days later to install the storm doors and finish some details on the steel doors. I added the interior door job to the list. They finished everything up on the 2nd day (between winter storms). The crew was very professional and courteous and extremely competent. They paid close attention to detail and did a splendid job on everything. I was very impressed with their skills and workmanship.
Camp Hill, PA
I would recommend Zen Windows to family or friends. Pricing was fair, workmanship was great! A non-taxing experience.
My experience with Zen Windows of Central PA was excellent from first contact to job completion. Pricing and estimates were quick and well done. The measurer was on time and very professional. All further contacts during the ordering and making the custom windows were professional and quickly responded to. We had three weather related delays, but Zen Windows contacted us ahead of time and rescheduled as soon as possible. Their installations guys were excellent, friendly without being intrusive, even playing with our kids. Of course the important thing is the windows and they are great. Excellent quality and the installation was great. We replaced all the windows on the second floor of our house and it is a noticeable difference. It is now even warmer on the second floor than our first floor. I'm looking forward to summer to see what affect the windows have on cooling as well. Overall I would highly recommend Andrew and the Zen Windows team to anyone. Great job!
East Petersburg, PA
Talking to Andrew made me and my wife very comfortable and felt good that he really was concerned about us and getting a great job done. Thank you! Looking forward to our next window replacement!
"1/3 the cost of Anderson AND..."
Great advice regarding Zen Windows. Emailed them Friday night, got info on Saturday, quote on Sunday, placed order today, measuring on Wednesday. Their price is 1/3 the cost of Andersen AND they have a lifetime unconditional replacement warranty AND the glass has a heat transfer coefficient of .16 compared to Anderson at .30. That's incredible! (lower is better) Many thanks!
New Freedom, PA
Grade "A" in all categories
I just submitted the following report on Zen Windows to Angie's List: "After interviewing many companies we decided to go with Zen Windows to replace 14 windows in our home. The price was the best of those interviewed. One company actually wanted to sell us the exact window from the same manufacturer for over three times the price of Zen. The windows were among the best reviewed. The timeliness of the install was great. They had the windows in within two weeks of the original order. The installers were friendly, professional, and provided quality work. They also did a nice job of cleaning up after the job was finished. We often recommend them to friends. " Graded you an "A" in all catagories.
Dear Zen Windows
I wanted to thank you for all your help. My new windows are exactly what I wanted and the whole process was exactly what you promised on your web site. I liked the fact that you had an example of the window to show me, but you didn't go in to a "sales pitch". The technician came out to measure and ordered the windows. I do believe the windows came in earlier than promised so no waiting. The technicians were on the job in a timely fashion. They worked quietly and proficiently. They did a great job cleaning up (very important to me). I have been replacing old wood windows a few at a time over the last 5 years. I would like to say that the Thermal Industries windows are maintaining their quality. I enjoyed working with you and your team and I will certainly call you when it's time to do some more windows. Again, thanks.