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The Traditional Window-Buying Process — and How You Can Avoid It
Installing replacement windows can be an excellent way to improve your home’s curb appeal while increasing its comfort and efficiency. But for far too long, buying replacement windows has meant sitting through long sales presentations and dealing with pushy salespeople who seem like they will never leave. At Zen Windows, we offer a better way.
How Windows Are Normally Sold
When you request a quote from a traditional replacement window company, it is far more involved than just taking measurements and selecting window styles. They will often schedule an in-home consultation and insist that all decision-makers be present because it is more than just a quote — it is an extended sales presentation.
The process will typically include an introduction that may last 15 to 30 minutes, followed by taking measurements of your existing windows, during which all their flaws will be pointed out. This is designed to show how badly you need new windows, and it may take 30 minutes to an hour to go through all of them. A demonstration will follow, often with somewhat misleading claims about the efficiency of their windows and how advanced their low-E glass is compared to the competition, even though there are only four major manufacturers of low-E coatings in the country, all with similar specifications and performance. After about 90 minutes of convincing you why you should buy their windows, they will start negotiating prices.
The sales team is not there to give you a quote; they are there to sell you windows. They will start with a high quote, and they will often have three or four lower quotes ready if you balk at the first or the second. The negotiations may take up to an hour or longer, depending on how quickly you decide to buy. Once you have committed to a quote, they will conclude their presentation with a short wrap-up.
The entire consultation may take up to four or five hours, during which you will be subjected to high-pressure sales tactics at every turn. And because these are trained salespeople who know more about closing deals than they do about the windows they sell, there is a good chance you will go ahead with the purchase, if only to encourage them to leave.
The Zen Windows Difference
At Zen Windows, we take a different approach to selling windows. We offer fast, accurate quotes online or by phone, simply by answering a few easy questions about your windows. Once you have your quote, there is no obligation to buy, and we will not hound you with high-pressure sales tactics or pushy salespeople. We will answer any questions you may have and provide you with the facts about our windows’ efficiency, performance, and features.
Our products speak for themselves, with high-quality materials and designs, dozens of available styles and options, and a lifetime materials and labor warranty on every window we sell. We offer excellent financing options to make the buying process easy, with no down payment required and no payments due until you are completely satisfied with the installation.
We take pride in our products and workmanship, and with our no-hassle, no-pressure sales process, you can make an educated choice without the stress and hassle of dealing with sales personnel. We offer everything from double-hung windows, casement windows, and slider windows to bay windows, bow windows, and more, with three distinct product series so that you can choose the best balance of price and performance for your needs.
Are you ready to enjoy the benefits that quality replacement windows have to offer? Call us today at (216) 430-0587 or contact us online to request a free, no-obligation window replacement quote from your nearest Zen Windows dealer!