Hi my name is Alix Wenninger, I would like to introduce my family and myself and how I have become the proud owner of the revolutionary replacement window company Zen Windows Des Moines! My husband Matt and I have been married for 8 years. We have two children, our son Chase is four years old and our daughter Mattie is two years old. I graduated with a business degree from Minnesota State University, Mankato. I have been an effective manager of two businesses that were not my own, prior to becoming the owner of Zen Windows Des Moines. Between my husband and I, we have 16 years in the home-improvement and customer service industries and believed the Zen Windows replacement window buying processes held within it a philosophy we could fully embrace. As the owner of Zen Windows Des Moines, I am excited to be part of a company where I can be an owner but still interact directly with the people we are positively impacting and serving in our day-to-day operations.
There are two very important reasons why I fell in love with the Zen business model for replacing windows for our customers in Des Moines and Ames Iowa area.
First, as a consumer, I have never liked high-pressure sales; therefore I cannot in good conscience follow a window sales process that puts people in a high-pressure situation. The Zen way of doing business is simple and straightforward. So if you are searching for casement windows to replace, or double hung windows our process is extremely easy after you do a quick count of your type and quantity of windows. It is as easy as emailing/calling to set up a 5-minute phone conversation where you provide this basic details. For example, "I need 5 casement windows, and 5 double hung windows and 1 picture window." We may have a few quick questions for you but then you will then receive a quote for your request. The quote will be honest and transparent, with no hidden expenses and a double guarantee on your window replacement project. Best of all, we will never send a salesperson to your home, because we value your time and privacy.
Second, it is important to me that the quality window I put my name on (installed in your home) is of the highest quality. Our window replacement manufacturer, Soft-Lite, has been in business for over 80 years and continues to be the leader in the industry.
The Zen process allows me to offer a non-sales approach focused solely on the customer experience. Zen only offers award winning energy star rated casement windows, double-hung windows and picture windows (all very popular) as well as many other window types (including custom shaped windows) all with superior installation, and all wrapped up in one simple process that starts with a call or by submitting your window quote online today!
Zen has eliminated all the unnecessary overhead of a traditional brick and mortar business, thus allowing us the ability to offer the best overall value for our customers. You will always work directly with me, as the owner. I will personally make sure you are 100 percent happy with your windows before you pay one penny. After your windows are installed, you will have the peace of mind knowing that the product and installation is covered by a legendary lifetime warranty.