Fantastic communication and installation process, with extremely competitive pricing.
Our replacement windows are great. The entire experience, from beginning to end, was easy, “no-pressure, and painless. Zen Windows personnel were professional and caring. We look forward to having windows that open and do not stick or stays closed when locked. WELL DONE Zen Windows!!!
These guys are superstars. From start to finish I came away very impressed! If I could give them more stars I would.
Very pleased with our experience with Zen Windows. The process was seamless, as Brian is very responsive to all of our questions and emails. The crew showed up on time, were very courteous, and were swift and clean. I think the house was cleaner when they left than when they got there! So far, the windows have been great — open and close easily, and I’m loving the screen!
We had high expectations of quality, simply from Dan’s efficient, detailed quote, along with verbal, email and texts communications, and follow up brochures. Matt and Bill kept in constant contact for scheduling and measuring. We had to postpone due to rains and high winds a couple of times, but the crew actually rescheduled for Memorial Day as the weather broke. Rick’s four-man crew arrived at 9:00 sharp, introduced everyone, and immediately remeasured every window, checking against the new ones in the truck, and then staged them all inside. Six hours later they had torn out, replaced, loaded our old sashes and frames into their box truck, and completely caulked 15 of the 26 windows. Arriving early the next morning, they immediately had three windows out in our front room, and seven hours later were completely cleaned up, with every piece of exterior trim custom cut, installed and perfectly caulked. Clean up inside and out was immaculate. They were as efficient, polite, well mannered, conversational and conscientious crew that we’ve had in our house. Dan and his Zen Windows TEAM is FIVE STAR. I will highly recommend Zen and our Soft-Lite Nirvana vinyl double hung windows, for quality and affordability.Zen Windows Columbus
From the estimate, to ordering and all the way through installation – I’m not sure how it could have possibly gone any better. Good value, no high-pressure sales at all, multiple follow-ups along the way, and they always did exactly what they said they would do. Installation was two full days and everything was left clean. Terry (installer) was very professional, nice, and a pleasure to deal with. I would highly recommend Zen windows to anyone looking at window replacements!Zen Windows Columbus