Wow!! Not only do the windows look beautiful and work perfectly but the customer service and overall experience was outstanding. We had 20 windows done and every single one is working great. From the initial quote to the follow up after the windows were installed has been incredible – would highly recommend!
After MONTHS of shopping; comparing prices, warranties for the product, warranties for the installation, receiving a lot of incorrect/misleading information from multiple vendors, and being blown off by multiple vendors, my neighbor referred me to Zen Windows. Checked out the Zen Window website and was impressed by what I found. When I reached out to customer service to start the quote process, was impressed by the quick response. The entire process went smoothly, from quote to installation. Am pleased with the product quality, warranties and service I received. Would definitely recommend.
Zen windows was amazing. We did our front windows two years ago and were thrilled with the windows and George’s crew. Had them back this spring to do the back and side windows. George’s installation was again flawless and Jessica made the ordering and scheduling a breeze. Overall a great experience.
Our windows look amazing and have so many great features including lifetime warranties, flex screens, and easy pull out option for cleaning. I also like the lock system. The installation crew fixed our wood rot, took less time than expected, and barely left any mess. Cost wasn’t bad either! We are very satisfied with our experience with Zen Windows and I would recommend them to anyone I know needing windows.
I was calling around many different places in the Milwaukee area to have seven windows in my house replaced, I found Zens responded with the best timing and price. When it came time for installing, the two employees that came were efficient, cleaned up after themselves and were very polite (especially with my kids being crazy around them). When winter came, I had a crack occur with one of my windows in my baby’s room. I felt stressed having to call it in case there would be something wrong with the warranty. The owner responded very fast to my issue, he order the replacement right away once I gave him a number on the window with the issue and he installed it as soon as it came in (installing took maybe five minutes). He couldn’t have made it easier for me. I personally wont go anywhere else for my two remaining, very large, windows left to replace. For me, Zen’s Windows was the best choice.
After researching and allowing many sales people into our home we chose Zen Windows to replace 17 twenty five year old builder grade Weather Shield windows. We communicated with Brad via email/phone and researched the Soft Lite Nirvana windows on the website. No need for an in-home presentation! Very refreshing.
The windows were ordered, arrived at the agreed upon time and installation occurred over a 3 day period. Everything went very smoothly, the installers were great and cleaned everything up. No mess was left behind and the windows are fantastic! Best pricing, very efficient sales process and a great experience. We won’t hesitate to use Zen Windows in the future should we need to.